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Privacy Policy

Who we are

At Herbies Express, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website (www.herbiesexpress.com). By accessing or using our website, you consent to the practices described in this Privacy Policy.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

  1. Information We Collect a. Personal Information: We may collect personal information such as your name, email address, contact number, and shipping address when you place an order or create an account on https://www.herbiesheadshop.com. b. Usage Information: We may collect non-personal information about your interaction with our website, including your IP address, browser type, operating system, and pages visited. This information helps us improve our website’s functionality and user experience.
  2. How We Use Your Information a. Order Processing and Delivery: We use your personal information to process and fulfill your orders, communicate with you regarding your purchases, and deliver products to your specified address. b. Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any concerns or issues you may have. c. Marketing Communication: With your consent, we may use your email address to send you promotional offers, updates, and newsletters. You can opt-out of receiving such communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly. d. Website Improvement: We may analyze usage information to monitor and improve our website’s performance, functionality, and security.
  3. Information Sharing a. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support. These service providers are obligated to handle your information securely and in accordance with this Privacy Policy. b. Legal Compliance: We may disclose your information when required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, prevent fraud or unauthorized transactions, or investigate potential security incidents.
  4. Cookies and Tracking Technologies a. We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, customize content, and gather information about your preferences. You can choose to disable cookies through your browser settings; however, please note that certain features of our website may not function properly without cookies.
  5. Data Security a. We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of your information.
  6. Children’s Privacy a. Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have inadvertently collected personal information from a minor, we will promptly delete such information from our records.
  7. Links to Third-Party Websites a. Our website may contain links to third-party websites. We have no control over the content, privacy practices, or security of these websites. We recommend reviewing the privacy policies of these third-party sites before providing any personal information.
  8. Changes to the Privacy Policy a. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us using the information provided on our website.